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A product question, a privacy request or a problem with a purchase needs a clear route.

Product support.

Tell us what you were trying to do, which Klips version you used and what happened instead. A short set of steps is often enough.

Privacy requests.

For information about data held by the publisher, include a way to reply and enough context to identify the request. Do not attach identity documents unless a justified verification step is requested through an appropriate channel.

Before attaching a screenshot or log.

Please remove passwords, access tokens, personal correspondence and information about other people that is not needed to explain the issue. Attachments are optional.

Purchases.

Paid checkout is not open on this site. For an order placed through another channel, use the seller identified in its receipt.

Security reports and suggestions.

Describe a suspected security problem privately through the support contact. For a feature suggestion, explain the task you want to complete and what would make it easier.

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